Introduction

• The New Terms in Field Service

• Innovation in Field Service

• Smart Field Service System Workflow

Key Benefits of Smart Field Service

• Improved Efficiency

• Enhanced Customer Satisfaction

• Reduced Costs

• Real-Time Visibility

• Streamlined Collaboration

Key Strategies of Smart Field Service

• The Digital Backbone

• The Digital Ecosystem

• The Automation

• The Data

The 5 Critical Dimensions

• Private Wireless: The First Dimension

• The Cloud: The Second Dimension

• Mobility: The Third Dimension

• IoT: The Fourth Dimension

• AI: The Fifth Dimension

• Fundamentals of Internet of Things

• Integrating the IoT in the Field Service